In this exclusive interview, Total Retail speaks with Nikki Baird, vice president of strategy and product at Aptos, to ...

Retailers that embrace AI-powered pricing will not only protect their margins but will also build stronger customer loyalty ...

A survey by Vonage found that 75 percent of consumers are comfortable with AI-powered customer support in retail — among the ...

Context 1: “On-the-Go Shopper Near the Store.” A customer is physically near a grocery store around 7 p.m. They're searching ...

To move forward, DTC marketers need to expand beyond the walled gardens and embrace a broader set of channels: programmatic ...

Agentic AI is the latest iteration in the AI hype cycle, but it's already a very real thing delivering real, disruptive ...

As consumer expectations continue to rise, retailers can no longer afford to ignore AI's potential impact on their payment ...

AI is reshaping e-commerce loyalty programs into dynamic ecosystems. Learn how personalized rewards, real-time engagement, ...

Predictive AI is reshaping loyalty programs with real-time personalization and smarter rewards. Learn how brands can drive ...

The new PCI DSS 4.0 rules change everything for e-commerce merchants. Discover how to defend against client-side threats and ...

There are several ways better connected product data — and flexible infrastructure — can help brands and retailers stay agile ...

Nike announced a series of leadership changes and restructuring, including the retirement of its current president of ...