Plenty of shoppers say they prefer sustainable products over ordinary ones. Yet for consumer product companies, tapping into this green demand can prove tricky. One challenge: establishing that ...

Digitally enabled ecosystems are a vital part of the modern business landscape. They open the door to new customers and markets, and broaden and enhance a firm’s value proposition through the seamless ...

Europe’s leading companies now have proportionately more CDOs (42%) than North America’s (38%), driven by appointments in the UK, Switzerland, and Germany. We believe this is likely due to Europe’s ...

Some definitions will be clearly outlined in the reporting standards or applicable laws. Where they are not, some amount of judgment will be necessary. If a company were to disclose every single ...

Companies have been appointing chief sustainability officers (CSOs) at a brisk pace recently, and it’s no wonder. With net-zero deadlines on the horizon, investors increasingly want to understand the ...

A version of this article appeared in the Summer 2021 issue of strategy+business. Niki Leondakis, a veteran hotel-industry CEO, started managing people in college when she was promoted from waiter to ...

Disruption and the breadth of the value creation ecosystem are, in fact, connected. In recent months, as supply chains have faltered, channels to market have evolved, and companies’ roles in caring ...

There were significant differences of opinion, but after an intense discussion, the leadership team came to a consensus. The inclusive nature of the discussion, the use of a different kind of ...

Imagine two call centers. In the first, you see smiles and concentrating faces, and overhear heartfelt efforts to help. There is a tangible buzz of hard work but also a feeling of energy and ...

It was Confucius who said that “life is really simple, but we insist on making it complicated.” I’m going to explain why achieving simplicity matters, and how organizing strategy around the number six ...

The interlinked and mutually reinforcing attributes required to succeed in uncertainty are clear. Whether the topic is strategy or workforce, operations or deals, tax and regulation or finance, the ...

That’s not to say that an ROX initiative will just drift; it should be bounded by expectations of quick wins and delivery milestones, just as any other management system would be. There are a couple ...